Frequently Asked Question's

 No, we do not. That is a whole different area of expertise. We focus on what we do best 

We document the property. In addition, we will add a multitude of shots of high probability areas such as kitchen counter tops, tubs, sinks, insides of appliances, flooring, etc. We even document the model and serial number of the appliances.

We do it for a couple of reasons. The first is because we have a clear shot of condition before the tenant moves in and we share the report with them. Now we are all on the same page. Second, we now have an intimate profile of the property should we need to reference something quickly. We also use these photos for comparison at move out.

We always use an attorney drafted lease.

The simple answer is better wording and protection for our Landlords. The attorneys follow Florida law and update their clauses. We also have complimentary phone time with them if need be. The lease is reasonably priced at $95.00

No, we're not but most likely not the most expensive either. We believe in a fair price for good quality service. We do get asked to take over properties from Landlords who thought they were getting a great deal but it just wasn't what gave them piece of mind.

We perform periodic visits. We schedule visits but we find ourselves at properties more frequently than that. If it's something simple like a simple clogged sink, disposal, toilet, etc. we are very hands on. That's a major cost saving to our clients.

We are available 24/7 for emergency calls.

The tenant reaches one of our property managers who is familiar with the property. Sometimes the issue can be handled over the phone but if not we are heading to handle the situation.

We receive and distribute payments electronically. We almost always process our payments on the 9th of the month. Besides receiving your distribution, you will also receive a statement via email. At the end of the year you will also receive an accountant friendly statement.

We deliver legally binding late notices if rent is late. This usually solves the issue. The tenant has 3 days to pay or surrender the premises. We hand deliver the notice.

We've seen many things. Sometimes we cant believe what we hear but we have dealt with some odd things. One tenant in an upscale neighborhood erected a 22 foot high resin giraffe. We've had a snake found in a living room. We've seen 10lb dogs mysteriously turn into 80lb dogs. We've had bees migrate into a wall of a condo and build a honey comb. Unfortunately , we've also had a tenant or two pass away mid tenancy. All of these events need to be professionally dealt with.

The short answer is to simply protect our Landlords. We routinely audit our vendors to make sure that their licensing and insurance is up to date. We have a good relationship with our vendors and they know our standards are high so we are only using people that we would use in our own homes.